000 00316nam a2200145Ia 4500
001 23258
008 230324s9999 xx 000 0 und d
100 _aUduck, Paul
245 0 _aBridges to the Customer's Heart
260 _aUK
260 _bAuthor House Uk Ltd
260 _c2009
300 _a275
942 _cBK
999 _c8216
_d8216